Student Information and School Policies
Here you’ll find important information about enrollment, payments, schedules, cancellations and preparing for your stay in Uruguay.
Please read the relevant sections before confirming your booking. If you have any questions about your course or circumstances, contact our team before making payment.
Last updated: October 2026
Course Information and School Policies
Payments, Cancellations and
School Credit
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A non-refundable enrollment fee of USD 50 is required to confirm your booking. It also serves as your reservation deposit and covers your registration, course book and supplementary learning materials. Your place is not confirmed until this payment has been received.
Course cancellations
All payments made to reserve or pay for a course are non-refundable, regardless of when the cancellation is made. No refunds are issued before arrival, after arriving in Uruguay or after the course has started. We recommend arranging appropriate travel insurance in case your plans change.
Illness or emergencies
In a justified emergency, please contact the school as soon as possible and provide a written explanation. If the request is approved, the amount paid may be transferred to school credit that can be used within six months. School credit cannot be exchanged for cash.
Missed or cancelled classes
Please notify the school at least 24 hours in advance if you cannot attend an individual or group class. Individual lessons may be rescheduled subject to teacher availability.
For group lessons, we will make a reasonable effort to help you recover the class, but this cannot be guaranteed and will depend on your level, timetable and availability.
Classes cancelled with less than 24 hours’ notice, and classes missed without notice, cannot be rescheduled or refunded.
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A non-refundable enrollment fee of USD 50 is required to confirm your booking. This fee also serves as your reservation deposit and covers your registration, course book and supplementary learning materials.
Your place is not confirmed until the enrollment fee has been received.
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In a justified emergency, please contact the school as soon as possible and provide a written explanation. If the request is approved, the amount paid may be transferred to school credit that can be used within six months. School credit cannot be exchanged for cash.
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Please notify the school at least 24 hours in advance if you cannot attend an individual or group class. Individual lessons may be rescheduled subject to teacher availability.
For group lessons, we will make a reasonable effort to help you recover the class, but this cannot be guaranteed and will depend on your level, timetable and availability.
Classes cancelled with less than 24 hours’ notice, and classes missed without notice, cannot be rescheduled or refunded.
Groups, Levels
and Placement
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Group courses require a minimum of three students at a similar Spanish level and normally have a maximum of six students. Group composition may change as students arrive, complete their courses or move to another level.
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If there are not enough students at your level, the course will still take place with an adjusted format:
• Two students: three semi-private lessons per day.
• One student: two individual lessons per day.
• In some cases, group and individual lessons may be combined. -
This course normally includes two group lessons and one individual lesson per day. If no suitable group is available, the two group lessons will be replaced by one additional individual lesson per day.
Individual and semi-private lessons provide more focused instruction, which is why the number of daily lessons is adjusted when a group cannot be formed.
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Courses are available from complete beginner to advanced levels, from A1 to C2. Complete beginners do not need to take a level test.
Students who have studied Spanish before must complete our online level test. The teacher will also assess their communication skills and may adjust the initial placement if another class is more appropriate.
Progress varies according to the student’s starting level, attendance, course format and practice outside the classroom. A specific level cannot be guaranteed within a fixed number of weeks.
Course Dates, Schedules and
Your First Day
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Courses normally begin on Mondays and can be booked for a minimum of one week. Starting dates may change during public holidays and the school’s Christmas break. Any changes will be confirmed before your course begins.
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Classes take place from Monday to Friday between 9:00 and 18:00. Your exact timetable will depend on your course, Spanish level and class availability.
We will send you the schedule for your first day by email. After your initial assessment, you will receive the timetable for the remainder of your course.
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Your teacher will use conversation and classroom activities to confirm your Spanish level and introduce you to the course. Your first-day schedule may differ from your regular timetable. Class times include short breaks.
Age, Insurance and Student Responsibilities
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The minimum age for regular courses is 18. Students aged 15, 16 or 17 may be accepted with written permission from a parent or legal guardian and must stay with a host family arranged or approved by the school.
Students attending a children’s or teenagers’ course must be accompanied by a responsible adult. There is no maximum age limit.
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Students are responsible for arranging suitable medical and travel insurance for their entire stay in Uruguay. We recommend coverage for medical treatment, emergencies, repatriation, cancellation, theft and loss of personal belongings.
Students are responsible for any medical expenses incurred during their stay. The school is not responsible for loss, theft or damage to personal belongings.
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Each student is responsible for checking the passport, visa, insurance and entry requirements that apply to their nationality before travelling. These requirements may change, so they should be confirmed with an official Uruguayan consulate or immigration authority.
Preparing for Your Stay in Uruguay
Entry Requirements and Arrival
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Visa and entry requirements depend on your nationality, passport and reason for travelling. Check the current requirements with an Uruguayan consulate or the official National Migration website before booking your trip.
The school cannot issue visas or guarantee entry into Uruguay, but we can provide confirmation of your course booking if required.
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Carrasco International Airport is the main international airport serving Montevideo. Taxis, private transfers and public buses are available from the airport.
Some intercity buses connect the airport with Montevideo and Punta del Este. Routes, schedules and fares may change, so we recommend checking the official Carrasco Airport website or the relevant transport company before travelling.
Airport transfers are not included in the course unless they have been arranged separately.
Everyday Information in Uruguay
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The local currency is the Uruguayan peso (UYU). Credit and debit cards are widely accepted, but carrying some cash is useful for smaller purchases. ATMs and official exchange offices are available in Montevideo and Punta del Este.
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Public buses, taxis and ride-hailing services are available in both locations. Routes and fares may change, so check current information before travelling.
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Take the usual precautions with personal belongings, especially in crowded places and at night. The general emergency number in Uruguay is 911. Contact the school if you need non-emergency assistance during your course.
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Uruguay has warm summers from December to March and cooler winters from June to September. Bring clothing suitable for the season, comfortable shoes and a power adapter if required.
Local SIM cards and prepaid mobile plans are widely available. Wi-Fi is available at the school and in most accommodation, cafés and public spaces.
Still Have Questions?
If you have questions about your course, booking or stay in Uruguay, please contact our team before making travel or payment arrangements.